BPO Services in Patna | Call Center & Outsourcing Solutions | Technosaga Infotech
#1 BPO Company in Patna

Premium BPO Services
in Patna for India,
USA & UK

Technosaga Infotech Pvt. Ltd. — Patna ki sabse trusted BPO services company. Customer support, technical helpdesk, telemarketing, data entry aur back-office outsourcing — 24/7 availability, trained agents aur guaranteed quality ke saath.

ISO-Certified Process 100% Data Security 24/7 Operations India • USA • UK

Get Free BPO Consultation

100% confidential. We never share your data.

24/7
Support Available
50+
Trained Agents
100+
Projects Delivered
3
Countries Served
98%
Client Satisfaction
What We Offer

Complete BPO Services in Patna

Patna ki #1 BPO services company ke roop mein, hum end-to-end outsourcing solutions provide karte hain — startups se lekar enterprises tak, sabke liye.

Customer Support Services

Inbound & outbound voice support in Hindi & English. Aapke customers ko 24/7 professional experience milega — jisse retention aur satisfaction dono badhega.

  • Hindi & English bilingual agents
  • Inbound & outbound calls
  • CRM integration
  • Real-time call monitoring

Technical Helpdesk Support

L1, L2 & L3 level technical support for software, hardware & SaaS products. Trained agents jo aapke customers ki technical problems quickly resolve karein.

  • Multi-tier support (L1/L2/L3)
  • Ticketing system integration
  • Software & SaaS support
  • First-call resolution focus

Telemarketing & Lead Gen

Outbound calling campaigns for lead generation, product promotion & appointment setting. Skilled telecallers jo aapki sales pipeline bhar denge.

  • Qualified lead generation
  • Appointment setting
  • Product & survey campaigns
  • Daily performance reports

Data Entry & Processing

Fast, accurate data entry, data cleaning, catalog processing & document digitization. High-volume tasks ko affordable cost pe handle karein.

  • Bulk data entry & migration
  • Data cleansing & validation
  • E-commerce catalog management
  • Document digitization & OCR

Live Chat & Email Support

Real-time chat & email management across all platforms — website, social media, helpdesk. Response time SLA guarantee ke saath.

  • 24/7 live chat handling
  • Email inbox management
  • Social media DM support
  • Response SLA guarantee

Back Office Outsourcing

Order processing, invoice management, vendor communication, HR administration aur compliance tasks — sab kuch dedicated team ke through handle karein.

  • Order & invoice processing
  • HR & payroll support
  • Vendor & supply chain admin
  • Compliance & audit support
Why Technosaga

Patna ki Best BPO Company
Kyun Hain Hum?

Jab baat aaye BPO services in Patna ki, toh Technosaga Infotech sabse aage hai — kyunki hum sirf calls handle nahi karte, hum aapke business ka ek extension bante hain.

Fully Trained, Dedicated Agents

Har agent ko aapke business, product aur tone ke according train kiya jaata hai — generic script nahi, genuinely knowledgeable support.

Transparent Reporting & Analytics

Daily, weekly aur monthly performance dashboards — call quality, resolution rate, CSAT score — sab kuch aapke haath mein.

Affordable Patna Pricing, Global Quality

Mumbai/Delhi ke BPO companies se 40-60% kam cost mein, same ya better quality. Patna mein operations hone ka fayda aapko milta hai.

ISO-Grade Data Security

NDA-backed operations, encrypted data handling aur strict access controls — aapka data 100% safe rehega hamari care mein.

What Sets Us Apart

  • 5+ years of BPO operations experience in Patna
  • ISO-certified processes for quality assurance
  • Flexible shift models — day, night & rotational
  • Dedicated account manager for each client
  • Free 7-day trial for new clients
  • Seamless CRM & helpdesk tool integration
  • Hindi + English bilingual capability
  • Scalable from 2 agents to 50+ agents
98%
Client Retention Rate
<2 min
Avg. Response Time
4.8★
Google Rating
5+
Years Experience
Industries

Har Industry ke liye BPO Solutions

E-Commerce

Order support, returns & refunds, product queries

Healthcare

Patient support, appointment scheduling, billing

BFSI / Finance

Loan support, KYC verification, account queries

EdTech / Education

Admissions, student support, course counseling

Telecom & SaaS

Technical helpdesk, billing, subscription support

Real Estate

Lead qualification, site visit scheduling, follow-ups

Logistics

Shipment tracking, delivery queries, escalations

Travel & Hospitality

Bookings, cancellations, customer experience

Our Process

Sirf 4 Steps mein Shuru Karen

1

Free Discovery Call

Aapki requirements, team size aur target market samajhkar scope define karte hain.

2

Proposal & Onboarding

Custom proposal tayyar karte hain — pricing, SLAs aur timelines ke saath. NDA sign hota hai.

3

Team Training & Setup

Dedicated agents aapke process ke according train kiye jaate hain. Systems integrate hote hain.

4

Go Live + Reporting

Operations start — daily reports, QA checks aur dedicated account manager milta hai.

Pricing Plans

Affordable BPO Packages

Flexible plans for every business size. Sabse sahi package choose karein — ya custom quote mangayein.

Starter
Basic BPO Pack
Startups & small businesses ke liye ideal
  • 2-5 Dedicated Agents
  • Single Process (Voice or Non-Voice)
  • Business Hours Support (9am–6pm)
  • Weekly Reports
  • Email & WhatsApp Escalation
  • 1 Month Pilot Option
Get Quote
Enterprise
Custom BPO Suite
Large teams & international operations ke liye
  • 20-50+ Agents (Scalable)
  • All Channels — Voice, Chat, Email
  • 24/7 Round-the-Clock Operations
  • Custom KPIs & SLA Agreement
  • Live Analytics Dashboard
  • Compliance & Audit Support
Custom Quote

All prices are customized based on scope. Contact us for exact pricing — no hidden charges.

Client Reviews

Hamare Happy Clients Kya Kehte Hain

"
★★★★★

Technosaga ke BPO services ne humara customer satisfaction rate 40% badhaya. Agents bahut professional hain aur response time kaafi fast hai. Highly recommend!

RK
Rahul Kumar
CEO, ShopEasy India — E-Commerce
"
★★★★★

Data entry ka kaam bahut accurately aur fast ho gaya. Pehle humara team overtime karta tha, ab Technosaga sab handle kar leta hai at a fraction of cost. Game changer!

PS
Priya Sharma
Operations Manager, HealthFirst Clinic, Patna
"
★★★★★

Our UK-based startup needed 24/7 customer support at Indian rates. Technosaga delivered exactly that — professional English-speaking agents, excellent SLA adherence. Very impressed!

JM
James Mitchell
Founder, TechFlow SaaS — London, UK
FAQ

Frequently Asked Questions

Patna mein best BPO services company kaun si hai?

Technosaga Infotech Pvt. Ltd. Patna ki leading BPO services company hai — 5+ saal ke experience, 50+ trained agents aur 98% client retention rate ke saath. Hum customer support, telemarketing, data entry aur back-office outsourcing mein specialize karte hain.

BPO services in Patna mein kya kya milta hai?

Hamari BPO services include karti hain: customer support (voice/chat/email), technical helpdesk, telemarketing & lead generation, data entry & processing, live chat support aur complete back-office outsourcing — sab kuch ek hi jagah se.

BPO services in Patna ki cost kya hoti hai?

Pricing scope, agents ki number aur process type par depend karti hai. Patna mein operations hone ki wajah se hum Mumbai/Delhi BPO companies se 40-60% affordable hain. Free consultation ke liye contact karein — hum aapke budget ke hisab se package design karte hain.

Kya aap USA aur UK clients ke liye BPO services provide karte hain?

Bilkul! Hum India, USA aur UK — teeno markets ke clients ke liye kaam karte hain. Hamari team shift-wise 24/7 available hai aur English-speaking agents international clients ko confidently handle karte hain.

Kya trial period milta hai BPO services start karne se pehle?

Haan! Naye clients ke liye hum 7-day free trial offer karte hain taaki aap hamari service quality khud experience kar sakein bina koi commitment ke. Iske baad aap decide kar sakte hain ki continue karna hai ya nahi.

Data security aur confidentiality ka kya guarantee hai?

Hum NDA (Non-Disclosure Agreement) sign karte hain har client ke saath. Encrypted data systems, restricted access controls aur ISO-certified processes ensure karte hain ki aapka data 100% safe aur confidential rahe.

Ready to Outsource with
Patna's Best BPO Company?

Aaj hi free consultation book karein. Hum aapki requirements samjhkar ek custom BPO plan tayyar karenge — bilkul aapke budget aur goals ke hisab se. No commitment required.